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Contact us today : 01895 233666
Email: caroline@directions-recruitment.co.uk

Billing Analyst with Dutch

Could you be our next Billing Analyst?

We are looking for a dedicated and experienced Billing Analyst who will work within the EMEA Billing team to resolve all aspects of billing and billing queries, based in our Slough offices. Ideally, you will be someone who has a passion for resolving issues for our customers and attention to detail. We would love it if you are fluent in both Dutch and English.

What you could expect

  • Monitors and ensures that monthly billing for a portfolio of customers is accurate and performs variance checks in accordance with the monthly close calendar
  • Analyse and investigate system-related invoicing errors and follows documented process to ensure that the Billing Tier 1 team has all adequate information to process billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorisation and documentation are in place
  • Participates in projects and ad hoc assignments as needed · Researches and provides backup for external audit requests
  • Implements and documents processes and procedures required by SOX
  • Provides input into the ongoing development and support of billing systems, processes, and policies System Operational Support
  • Processes assigned cases in a timely and accurate manner to meet all internal SLAs
  • Validates data against executed contracts/reporting
  • Produces and appropriately files reports and other data sources that are necessary for SOX controls
  • Creates and distributes reporting for Management Customer Support as needed
  • Works closely with cross-functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues
  • Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
  • Acts as First Line Support for approval requests and deal inquiries

About you
You must be fluent in Dutch and English (both spoken and written) and will have experience in a similar role or relevant transferrable skills. It would be great if you have worked with Oracle but if not we can teach you.

Desirable but not essential

  • 3+ years in a Finance role preferred
  • Bachelor’s degree is desirable but not essential
  • Fluent Dutch and English
  • Experience in Billing, Invoicing, Payments, Accounts Payable And/or Accounts Receivable (Collections)
  • Datacentre, Utility or Telecoms environment experience

Interested?

To be considered for this vacancy, please click here to email us your CV.

Your contact for this vacancy is

Caroline Wren Consultant

To apply, please click here to email us your CV, or call Caroline Wren on
01895 233666.

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