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Account Manager

Key Responsibilities:

  • Manage a portfolio of 40-60 clients made up of both agencies (advertising, PR, digital) and brands / promoters direct to meet Gross Margin targets.
  • Maximise revenue potential from the portfolio through a regular planned and close ongoing contact with all levels of client contacts (marketing and legal), and gain a good understanding of their business needs creating a strong mutual working relationship. Aim is to become their trusted advisor and the go-to people for all aspects of promotional consultancy.
  • Use strong consultative selling skills to add value to a basic client brief- upsell and cross-sell additional services.
  • Take ownership of the resulting client briefs, pulling in support from other colleagues as necessary, drafting the pricing and all communication with the client.
  • Provide quality handover and work closely with internal Operations and Legal teams to ensure a seamless delivery of the project, checking in along the way to ensure project is run in full compliance with codes, regulations and company practices.
  • Work at all times in a professional, efficient manner with integrity and carethe detail (such as wording of a proposed web banner or poster).

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Requirements:

·Excellent communicator, both telephone and face-to-face. Strong presentation skills, including group presentations are a key part of the job.

·Have perfect and persuasive written and oral English skills.

·Have direct experience in a consultative sales focussed role

·Be able to handle a wide range of clients of all types and levels in a quality manner.

·Passionate about quality and attention to detail.

·An active sales person not afraid of using the phone for proactive calling, and not a passive order taker.

·Able to assimilate knowledge quickly and then to apply it to appropriate situations.

·Commercially aware - able to construct well thought through business proposal documents and detailed project plans.

·Strong and determined with a proven ability of hitting targets and objectives.

··Able to spot new business opportunities and upsells where no one else has seen it.

·Excellent negotiator - able to add value to a discussion or a project and charge accordingly.

·Imaginative, creative and intelligent.

·Never take no for an answer. Be determined, driven, focused, opportunistic and enthusiastic but also a good listener.

Interested?

To be considered for this vacancy, please click here to email us your CV.