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Account Manager

Key Responsibilities:

  • Manage a portfolio of 40-60 clients made up of both agencies (advertising, PR, digital) and brands / promoters direct to meet Gross Margin targets.
  • Maximise revenue potential from the portfolio through a regular planned and close ongoing contact with all levels of client contacts (marketing and legal), and gain a good understanding of their business needs creating a strong mutual working relationship. 
  • Use strong consultative selling skills to add value to a basic client brief- upsell and cross-sell additional services.
  • Take ownership of the resulting client briefs, pulling in support from other colleagues as necessary, drafting the pricing and all communication with the client.
  • Provide quality handover and work closely with internal Operations and Legal teams to ensure a seamless delivery of the project, checking in along the way to ensure project is run in full compliance with codes, regulations and company practices.
  • Work at all times in a professional, efficient manner with integrity and care for both the big picture (meeting client objectives) and the detail (such as wording of a proposed web banner or poster). See the unseen, ask the unasked questions.
  • Build excellent self-knowledge of the sector and the main codes/principles.


·Excellent communicator, both telephone and face-to-face. Strong presentation skills, including group presentations are a key part of the job.

·Have perfect and persuasive written and oral English skills.

·Have direct experience in a consultative sales focussed role

·Be able to handle a wide range of clients of all types and levels in a quality manner.

·Passionate about quality and attention to detail.

·An active sales person not afraid of using the phone for proactive calling, and not a passive order taker.

·Able to assimilate knowledge quickly and then to apply it to appropriate situations.

·Commercially aware - able to construct well thought through business proposal documents and detailed project plans.

·Strong and determined with a proven ability of hitting targets and objectives.

·Capable of multi-tasking, organising and prioritising own workload and coordinating with others within the team, e.g. Project Managers and Legal.

·Able to spot new business opportunities and upsells where no one else has seen it.

·Excellent negotiator - able to add value to a discussion or a project and charge accordingly.

·Imaginative, creative and intelligent.

·Never take no for an answer. Be determined, driven, focused, opportunistic and enthusiastic but also a good listener.


To be considered for this vacancy, please click here to email us your CV.