We need someone to start the beginning of January interviews will be by zoom in December when all our client's staff return from furlough. So happy to arrange Zoom interviews.
Must be fairly local with easy access to there offices near Uxbridge and be happy to work from home too. It will be for 4 hours per day 5 days per week
The initial contract will be for 3 months and will roll forward every 3 months, depending on the business.
This is a maternity cover role but for the right person, there is potential that it could develop into something more permanent, as a year is a long way off and a lot can happen in that time.
salary would be between 23k and 25k
Can you email me asap if you are interested
Please do not call email only and I will get back to you
To support staff based within the UK Office and overseas, working closely with the on-site IT Manager. Capacity to successfully manage your time working remotely with the occasional visit to the Uxbridge office when physical support is required. You will support office and remote-based users with the UK and across Europe. Documenting processes and identifying areas of improvement.
What you will do:
Resolve End User Issues
Set up new computers
Helpdesk Ticketing using Service Now
Hardware Setup & Breakdown
Imaging Computers using MDT
What we would like you to know:
Analytical approach to troubleshooting issues
Ability to work independently and within a team to solve problems
Windows 10 Desktop Operating systems (Apple OS is an advantage)
Understanding of virtualization technologies (VMware)
Basic Networking understanding of TCP/IP, DNS, routers, switches, firewalls, wireless technologies.
Remote support tools (Dameware)
Supporting Lenovo hardware
Previous desktop support experience
Previous experience remotely supporting users across Europe
To be considered for this vacancy, please click here to email us your CV.